Shipping policy & COD Terms
Delivery & Shipping Policy & COD Terms :
We deliver to cities & towns all over India & to most countries overseas .We deliver your order packed in good Quality packaging to ensure that it reaches you in good condition through reputed courier agencies only .
All our products carry Glowmorus logo to ensure authenticity .
We request you to provide your full address at the time of order / registration along with zip code & phone number along with landmark if possible in order to make delivery process smooth & efficient .
We would not be liable if any incorrect address is provided & no refunds may be claimed by the buyer for any delay in delivery of products due to this .
We offer free shipping within India. For our overseas customers Shipping is free on purchase above INR 20,000. Shipping charges on purchase below INR 20,000 shall be mentioned at the time of checkout.
Dispatch time of the product varies according to the availability. Please check the dispatch time mentioned in the product details before placing the order
All our prices are inclusive of GST
We shall send you an Email,SMS & WhatsApp message containing tracking information once your order is shipped .
After confirmation of your order please allow us 7-10 days to deliver in India and 8-15 business days for International shipments .
We cannot be held responsible for unforeseen delays from the carriers end as this is the third party providing the service .
Customs and taxes : For the international customers Vat / Import Duties / Local taxes are borne directly by the customer to be paid at the time of delivery to our courier partner .These taxes will be chargeable over and above the product / order price you pay .These charges are ungovernable as they differ from country to country according to local rules & regulations .
Custom charges might be applicable in case of delivery outside India .Customers will be liable to custom charges in such cases .
COD Terms:-COD is applicable only for order less than ₹25000/-
-COD is available at selected pin codes across India. Please check the availability before placing the order by contacting customer care representative : +91 9469212628 ,+91 9622210999 as COD availability may change during Pandemic .
-In case of Cash On Delivery, confirmation will be taken from the recipient over the call.
-Only cash payments in Indian currency will be accepted while delivering the order under the COD format. Demand Draft/ Cheques will not be accepted. It is strictly a cash-only payment method. E-Gift Vouchers or store credit cannot be used for COD orders. Foreign currency cannot be used to make a COD payment.
-COD order will be delivered only after receiving complete payment in cash.
-we do not charge shipping for any COD orders.
-we deliver through trusted courier company like Bluedart.
-You can refuse to accept COD order only if the parcel is in damaged condition. You have to communicate this through email along with the pictures of the damaged parcel.
For any assistance call or WhatsApp +91 94692 12628 , +91 9622210999 or email at firstname.lastname@example.org